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Cancellation Policy

Cancellation policy

Cancellations by Participant:

All cancellations must be in writing, including the reason for canceling.

For live webinars and events: the written cancellation must be received per email at info@SchoolBasedOT.com at least one week prior to the start of the live webinar or events; no full compensation will be granted after that date. If the cancellation meets the one week deadline, the registrant will receive a full refund minus a $30 processing fee, to be issued within 2 weeks following the seminar or webinar.

For recorded webinars: the written cancellation must be received per email at info@SchoolBasedOT.com. To qualify for a refund for a recorded webinar (full refund minus a $30 processing fee), the password that was issued to access the videos should not have ever been used for accessing and streaming any part of any video. We do not offer partial refunds for recorded webinars and we can not offer any refund once a password has been used to access any video, partially or in full.

Cancellations by Provider: School Base OT Outside of the Box:

Cancellations of live Webinars:

A live webinar may be canceled by the provider if no more than 5 registrations have been received 24 hours before the webinar or when a speaker emergency arises.

  • Refunds for the full amount paid will be credited to accounts within 24 hours of cancellation. Learners will be notified by email before the training start time.

Cancellations of live on-site event: School Based OT Outside of the Box and the workshop host reserve the right to cancel a live course with due cause and refund in full within 24 hours of cancellation. Participants purchasing NON-refundable airfare tickets for live seminars are encouraged to inquire as to course availability before final purchase. Registrants bear the sole responsibility for their transportation to the course. Weather and/or transportation difficulties are not the responsibility of the workshop sponsor or School Based OT Outside of the Box, and failure of a chosen means of transportation are not grounds for tuition refund when the course is held. Registrants bear the full responsibility for internet connectivity and accessibility for live webinars. The inability of a participant to operate a computer or use virtual classroom features to participate in a live webinar, are not grounds for a tuition refund when the course is held online.