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How does a Live Interactive or Recorded Webinar work?

You will receive instructions per email, once you have registered for a live or recorded course. The instructions will include a hyperlink to access the specific live course or a passcode to access the recorded course. We are using Adobe Connect as the course platform. We generally send out a reminder email with instructions and a hyperlink a few days prior to a live course you have registered for, as a courtesy.  You will need to click on the hyperlink 10-15 minutes prior to the start time of the course to join the meeting.  A webcam is optional but you will need a microphone to participate in the labs and to ask questions. We strongly recommend that you use a headset with microphone when using the option to speak. This will cut down on environmental and echoing noise

A short introduction and demonstration of all features used during the live webinar will be presented at the begining of the webinar.



What is a live Webinar?

A live webinar is an interactive real time presentation via the Internet. A participant connects to the presenter and other participants via the internet, using his/her own computer. A webinar offers the opportunity to a participant to listen to and see the presenter via video and view other material shared by the presenter, such as Powerpoint presentations, documents, video material and photos.  Participants can interact with the presenter and other attendees through file sharing, chats and asking questions. We strongly recommend using a headset with microphone for voice interactions.


How can a live webinar be interactive?

During the live webinar you will have the opportunity to interact with the presenters in the same capacity as when attending a live seminar. You will have the opportunity to virtually raise your hand ( by clicking on a button) to ask questions. Questions can be asked verbally (with or without a webcam) or by typing the question in the chat pod. Participants are also encouraged to participate in, and repeat some movement activities as demonstrated by the presenters. (Enough standing room is required where you can freely move your arms in all directions, while still being able to see your computer screen.)

There are several labs where participants will be divided in small discussion groups to discuss and problem solve specific topics. Communication within these discussion groups can be through speaking using a microphone , webcam (optional), writing (typing) on a communal white board or chat pod.

There are also opportunities to interact with other participants during the webinar outside of the small group discussions. Participants can interact with one another through posting comments on the chat pod.

Presenters may also use polls to determine your opinion on specific topics during the presentation.

It is important to know that these features are all user friendly and the use of these features will be explained at the beginning of the webinar.

What is a recorded Webinar?

A recorded webinar can be viewed at any time online. Once you purchase this option, you will be able to stream the videos from our website. Due to copyright, you will not be able to download the videos for offline viewing. Although the number of views are limited, the views will not expire. You will received additional documentation with the content of the labs that were held during the live webinar for your information. A review of this documentation is necessary to answer some of the post test questions.

Do I receive any handouts with a webinar?

Yes.  We offer several handouts with our webinars. The email you will receive with instructions and hyperlink to the course, will also contain the appropriate handouts in pdf format. You may download these documents and print as needed. All powerpoint presentations used in the webinars will be offered as pdf handouts. 


Do I receive a certificate of completion?

Yes you will receive a certificate of completion if you comply with the attendance requirements. In order to receive a certificate of completion for a live event, you need to be present and actively participate in the webinar. Credit will be given to each webinar section that was attended 100% of the time. Variable credit will be awarded if some, but not all sections were attended 100% of the time. To receive full credit, you need to demonstrate 100% attendance of each section of the webinar.

Your attendance will be tracked through several mechanisms:

Signing in: The  live webinar will be divided into smaller sections for which each participant needs to actively sign in.

Polling: During each webinar section, there will be an undisclosed number of polling events where all participants are required to participate. Polling events will be active for up to 7 minutes each.

Hand raising: Although hand raising will primarily be used as an interactive tool for participants to communicate during the presentation, participants may be randomly asked to raise their hands as confirmation of their presence during the seminar.

Break out sessions: Our interactive labs will be presented as break-out sessions where learners are grouped and need to discuss specific topics and post the results of the discussion. All learners are required to actively participate in these discussions. Participation will be monitored by presenters who are able to move between groups.

To receive a certificate of attendance for a recorded webinar, you need to pass a written exam to demonstrate that you have viewed and processed the information shared during the entire webinar. No partial credit can be given for the recorded webinar.


What are the technical and other requirements for participating in a webinar?

Each regsitered participant will need access to an individual computer and is responsible for operating a computer and using virtual classroom features to participate in a live webinar or is responsible in arranging for the needed support to do so.

You will need a:

Computer with Speakers, Microphone and a High Speed Internet Connection. We strongly recommend using earphones to reduce feedback  noise when using your microphone



    1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows® XP, Windows 7 or Windows 8

    Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit), Windows XP

    512MB of RAM (1GB recommended) for Windows XP, Windows 7 or Windows 8

    Microsoft Internet Explorer 8, 9, 10, 11; Mozilla Firefox; Google Chrome

    Adobe® Flash® Player 11.2+


Mac OS

    1.83GHz Intel Core™ Duo or faster processor

    512MB of RAM (1GB recommended)

    Mac OS X 10.7.4, 10.8, 10.9

    Mozilla Firefox; Apple Safari; Google Chrome

    Adobe Flash Player 11.2+



    Ubuntu 12.04; Red Hat Enterprise Linux 6; OpenSuSE 12.2

    No Add-in support for Linux. Users on Linux can attend meetings in the browser.

    Mozilla Firefox

    Adobe Flash Player 11.2+



    Apple supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, and iPod touch (4th & 5th    generations)

    Apple supported OS versions summary: iOS 6 and higher

    Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S3 & S4, Nexus 7 tablet

    Android supported OS versions summary: 2.3.4 and higher



– On Android devices, the Adobe Connect Mobile 2.1 app no longer requires the Adobe AIR Runtime to be installed


Additional requirements

Bandwidth: 512Kbps for participants



How do I solve technical problems.

Adobe Connect provides an online Connection Test for troubleshooting connection problems with your Adobe Connect Meeting. This utility tests the four key components for a successful meeting experience:


     Flash Player version

    Network connectivity to the Adobe Connect Server

    Available bandwidth

    Acrobat Connect Meeting Add-in version


You can access this utility inside the meeting room by choosing Help > Troubleshooting. You can also access the test at the following URL:  https://admin.acrobat.com/common/help/en/support/meeting_test.htm.


Cancellation policy

All cancellations must be in writing, including the reason for canceling.

For live webinars and events: the written cancellation must be received per email at info@SchoolBasedOT.com at least one week prior to the start of the live webinar or events; no full compensation will be granted after that date. If the cancellation meets the one week deadline, the registrant will receive a full refund minus a $30 processing fee, to be issued within 2 weeks following the seminar or webinar.


For recorded webinars: the written cancellation must be received per email at info@SchoolBasedOT.com. To qualify for a refund for a recorded webinar (full refund minus a $30 processing fee), the password that was issued to access the videos should not have ever been used for accessing and streaming any part of any video. We do not offer partial refunds for recorded webinars and we can not offer any refund once a password has been used to access any video, partially or in full.


School Based OT Outside of the Box and the workshop host reserve the right to cancel the course with due cause and refund in full. Participants purchasing NON-refundable airfare tickets for live seminars are encouraged to inquire as to course availability before final purchase. Registrants bear the sole responsibility for their transportation to the course. Weather and/or transportation difficulties are not the responsibility of the workshop sponsor or School Based OT Outside of the Box, and failure of a chosen means of transportation are not grounds for tuition refund when the course is held. Registrants bear the full responsibility for internet connectivity and accessibility for live webinars. The inability of a participant to operate a computer or use virtual classroom features to participate in a live webinar, are not grounds for a tuition refund when the course is held online.