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Privacy & Security Policy of Consumer Records

This is to inform you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy. We collect several different types of information to provide our Service to you. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to: Email, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.  

We use the collected data for various purposes:    To provide and maintain the Service; To notify you about changes to our Service; To allow you to participate in interactive features of our Service when you choose to do so; To provide customer care and support.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation; To protect and defend the rights or property of School Based OT; To prevent or investigate possible wrongdoing in connection with the Service;  To protect the personal safety of users of the Service or the public; To protect against legal liability.

It is of utmost importance to us that consumer information is safe and secure. We are committed to maintain and use consumer information responsibly. All electronic records are secured through restricted password access and are firewall secure to prevent internal and external theft of such data. Paper records are maintained in locked and restricted access areas. All learner records are kept on file for at least seven years and requests for a copy of these records must be made in writing by the learner with identifiable information included in the request to verify the learner‘s identity.

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@schoolbasedot.com


Complaint Resolution

We are committed to an environment that encourages open communication with all parties involved and it is our intent to be as reasonable and fair as possible. 

The first line of communication between learners and the provider, should be between the learner and any presenter and or host representative. With open communication every learner should feel comfortable raising issues of concern or importance. The host representative and presenters are responsible for listening to concerns and suggestions and responding appropriately. In situations where a learner feels that the host representative or presenters’ response or solution has been unjust or inequitable, the learner should bring forward his or her concerns with the School Based OT Outside of the Box (SBOT) administrator in person or in writing to info@schoolbasedot.com.  The issues should be brought forward immediately. The course sponsor and  presenters together will gather and review the relevant facts and provide a response to the learner.  A response to the learner will be provided in a timely manner, generally within the same day and in unusual circumstances, at most 10 days after the initial complaint was received. If a concern was brought forward on the first day and a solution was not found, the learner will receive a full refund minus the $30 administration fee. If a concern was brought forward on the second day of the course, and a solution to the concern was not found, the learner will receive a 50% refund on his or her registration fee. Any other complaints or issues should be brought forward within 10 days after the course in writing per email to the course administrator at  info@schoolbasedot.com, stating the facts of the complaint and reason why the complaint was not brought forward at the time of the event. A partial or full refund will be considered if no resolution to the complaint can be found.

Accessibility Policy

We will make every effort to honor requests for reasonable accommodations made by individuals with disabilities, including but not limited to written transcripts, multiple viewing attempts, and increased amount of time to complete training activities. It is our  priority to be in compliance with the Americans with Disabilities Act, and to ensure participation in all courses and activities for all individuals. We are  committed to ensure non-discrimination and to resolve any complaints related to a disability in a prompt and equitable manner.

If you require specific accommodations because of a disability, please email info@schoolbasedot.com at least 10 calendar days before the course date to make appropriate arrangements.